By Robert Slater
"If management is an artwork, then absolutely Jack Welch has proved himself a grasp painter."
--BusinessWeek on Jack Welch
Jack Welch on management distills the bestselling Jack Welch and the GE manner into 23 of Welch's management secrets and techniques and qualities, and offers Welch devotees around the country and world wide with an extraordinary glimpse into the brain and techniques of the fellow Tom Brokaw dubbed "the smartest boss I ever had."
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Extra info for Jack Welch on Leadership
When Grossman said to him that because the network was a public trust, NBC News should not have to confront the type of bottomline pressures that other GE business units had to endure, Welch went ballistic. He believed that he, too, had a public trust: It had to do with making sure that refrigerators did not explode and airplanes did not crash. Welch’s customers put their lives in his hands. In short, NBC did not deserve an exemption from GE’s “face reality” credo. Welch turned the network around quickly.
He said he took little comfort from what the company had done in the past on his watch. This was just his way of emphasizing the company’s culture. But don’t believe for a second that he did not carefully monitor results. He assumed that if he could get his people to come up with the right business values—and integrate them into their behavior—GE’s financial record would shine. PLAYING UP THE “SOFT STUFF” That’s why he talked mostly about what he called the “soft stuff”—the company’s values and culture.
And it would reach that goal by making sure all of its businesses were first or second in their markets. Welch took a pad and pencil and sketched three circles. One circle contained GE’s core businesses; the second circle contained GE’s high-technology businesses; and the third circle contained its service businesses. Those businesses inside the circle Welch wanted to nourish; those outside, he wanted to jettison unless they could be fixed. He adopted the motto: Fix, close, or sell. HOW CAN I GET INTO THAT CIRCLE?
Jack Welch on Leadership by Robert Slater