By Peter Shaw (auth.)
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Extra info for Defining Moments: Navigating through Business and Organisational Life
It was the variety of the walk that created so many moments of joy, from the bird sound to the unexpected rustling in the undergrowth, the refreshing feeling from a welcome cup of tea and the companionship of fellow-walkers. Enjoying joyful moments at special events with your children creates a set of pictures which will be long remembered. My daughter’s graduation day in 2006 was full of special moments. Ruth had not enjoyed her ﬁrst year at Lancaster University and had transferred into the second year at Royal Holloway.
The preacher’s style and voice wound her up. ” In one sense it was a negative and discouraging tone for the funeral of a much-loved lady. ” The nugget of learning was the importance, whatever the situation, of keeping walking. If you are scared, you have to make progress a little at a time. If you are joyful, you can bounce along more contentedly. But you must keep going. The learning from Nicola’s experience was that however negative a surprise is, there will often be a nugget of truth. The bad surprise might stay as a painful memory, but it might be mitigated by a nugget of learning that is precious for the future.
Arguably the risk of failure is reduced if celebrating success creates motivation that leads to the right outcomes. In a busy operational business there are always things going wrong. But if the manager focuses only on what is going wrong, there can be a downward spiral in energy and commitment. The good manager will say, whatever is happening, we must ﬁnd a means to recognize what is going well. Even if the economy is difﬁcult there must always be some good things to celebrate, such as the personal development of an individual or a qualiﬁcation someone has received.
Defining Moments: Navigating through Business and Organisational Life by Peter Shaw (auth.)